Senior Information Systems Professional
Timothy Michael McArdle
Overview: Accomplished
IT professional with over seventeen years of experience in computer
engineering, network administration, IT management and technical project
management. Primary focus is on
delivering client/server software and internet solutions to mid-to large size
businesses. Involvement envelops all
aspects of the project life cycle.
Proven ability to propose, manage, design, develop and deliver complete
solutions. Highly organized, productive,
and additionally possesses outstanding marketing, personnel management, client
management, and project management skills.
Also possesses exceptional verbal/written (including technical writing)
communication, sparkling personality, and exceptional interpersonal skills.
Bilingual; (able to speak, read and write Spanish). Regular subscriber to numerous popular trade
magazines, member of the Anne Arundel County High Tech Council, and contributor
to several online technology forums. 100 word plus per minute typist.
Career Background: Real Estate/Association Management, Direct Marketing/Advertising, Occupational/Environmental Health, Customer Service, Fulfillment, Warehouse, Inventory, Distribution, 24X7 Call Centers, Accounting, Consulting
Architectures: Client/Server, N-Tier, Internet/Intranet, E-Commerce, Computer Telephony, Telecommunications, MTS/COM
Databases: SQL Server 6.5/7/2k, MS Access, Pervasive/B-Trieve, Stored Procedures, DTS, OLE, Active-X/Scripting, Performance Tuning, SQL Replication, Backups/Restores, SQL Trace, Error logs, Data Models, Data Mining, more
Interfaces: API,
Languages: Visual FoxPro, Visual Basic, ASP, VBScript, JavaScript, HTML, XML, C/C++, Perl, Bash, Korn, more
Management: Commercial Products, Multiple Projects, Phased Deliverables, Specifications, Analysis, Cost Benefit, Design and Architecture, Proposals, Resource Allocation, RFPs, Requirements Definition, Project Planning, Negotiation, Presentations, Demonstrations, Training Manuals, Warehouse, Inventory, Shipping, Network Administration, Hardware configuration/repair, Cabling, more
Products: Visual Interdev, Macromedia, FrontPage, Net Objects Fusion, Cold Fusion, Win Help, Installers (Install Shield etc.), MS Office, MS Project, Visio, Visual Source Safe, IIS, Crystal Reports, more
Systems: Windows 3.1/95/98/ME/NT/2000/XP, DOS, Novell, MS Small Business Server, MS Exchange Server, Novell, Dell Enterprise Servers, Compaq Servers, more
Telecom: IVRs, PBX, Altigen, PC Anywhere,
Terminal Services,
Other: ActiveX Controls, 3270 Emulation, Graphics Design, Computer Aided Design, Commercial Shipping Systems (UPS World Ship, FedEx, RPS), more
Applied Experience:
Senior Product Engineer
Maryland Management Systems, Inc.
A Maryland-based industry-leader of commercial software development and software consulting for the real-estate association management industry. Provide services to large (state) and small (local) real-estate associations which require customized Client/Server, Internet, E-commerce, Computer Telephony, and B2B solutions.
Positions Held: Developer, Technical Lead, Architect, Project Manager, Network Administrator, Help Desk, Technical Support, Dog Sitter (for real!), and others as required. Utilize a combination of software and hardware systems to develop and deploy customized applications/modules. Focused primarily on managing, designing, developing and deploying applications that meet business requirements based on business needs and project timelines. Provide commercial software services to varied installation sizes spanning planning, legacy system conversion, deployment (on-site), integration, troubleshooting, training, and lifetime product support. Applications include a variety of Client/Server, Internet, Telecommunications, B2B technologies with SQL Server as a backend database. Reporting directly to the president.
Director of Information Systems
Web-Ideals, LLC.
A bi-coastal (California/Pennsylvania) application solution provider delivering entirely web-based back-office commerce and management systems for the direct marketing/retail distribution/infomercial industry. Provide commercial software services to varied installation sizes spanning planning, conversion, deployment, integration, troubleshooting, training, and lifetime product support. Applications included a mix of Internet/Intranet, Client/Server, E-commerce, Computer Telephony, and B2B technologies using SQL Server as a backend database.
Positions Held: IT Management, Engineer, Technical Lead, Architect, Project Manager, Network Administrator, Help Desk, Technical Support, Client Liaison. Focus of work was day-to-day supervision of technical staff including scheduling and conducting staff meetings, tracking project progress targets, defining budget requirements, scheduling bridge and formal funding trips (often requiring domestic and international travel), review and research of acquisition requirements, client, vendor, and staff interface and other support activities including data entry, telephone support, work order preparation, report generation, help-desk, technical support, end-user training/assistance, database design/administration, general office support (hardware/software), maintenance of corporate digital phone systems, and much more. Reporting directly to the president.
Director of Information Systems
COMAR Acquisitions, Inc. / Metro Fulfillment, Inc.
A California-based marketing services provider delivering distribution and fulfillment services to the retail/direct-marketing, infomercial, and entertainment industries. Provided information systems services to support core business roles. Managed technical staff of seven to support overall corporate computing requirements and project software design of products used by back-office operations to ensure smooth delivery of fulfillment services to high profile clients in the entertainment and direct-marketing industries. Applications included a mix of Client/Server, Internet/Intranet, E-commerce, Computer Telephony, utility, and B2B technologies using SQL Server and FoxPro as a backend database.
Positions Held: IT Management, Engineer, Chief Technical Officer, Project Manager, Network Administrator, Help Desk, Technical Support, Client Liaison. Focus of work was day-to-day supervision of technical staff including scheduling and conducting staff meetings, tracking project progress targets, defining budget requirements, client, vendor, and staff interface and other support activities including data entry, telephone support, work order preparation, report generation, help-desk, technical support, end-user training/assistance, general office support (hardware / software), maintenance of customer service phone systems and IVR interfaces, and much more. Reporting directly to the president.
Information Systems Manager
A Washington DC-based occupational and environmental health consulting services provider delivering medical management services primarily contractually to the federal government and subsidiaries. Provided information systems services to support core business roles. Managed technical staff of five to support overall corporate computing requirements and project software design of products used by on-staff physicians and support staff. Applications were Client/Server using FoxPro and completely custom per project requirements.
Positions Held: IT Management, Engineer, Chief Technical Officer, Project Manager, Network Administrator, Help Desk, Technical Support, Client Liaison. Focus of work was day-to-day supervision of technical staff including scheduling and conducting staff meetings, tracking project progress targets, defining budget requirements, client, vendor, and staff interface and other support activities including data entry, telephone support, work order preparation, report generation, help-desk, technical support, end-user training/assistance, general office support (hardware / software). Reporting directly to the president.